Privacy Policy
Last updated: December 13, 2024
1. Introduction
Welcome to Velos AI ("we," "our," or "us"). We are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered image generation platform at velosapps.com.
2. Information We Collect
We collect information you provide directly to us:
- Account Information: Email address, name, and profile details when you create an account
- User Content: Images you upload, prompts you create, and generated content
- Payment Information: Billing details processed securely through our payment providers
- Social Media Data: When you connect Instagram, we access your profile, pages, and posting permissions as authorized
- Usage Data: How you interact with our platform, features used, and preferences
3. Instagram Integration
When you connect your Instagram account, we request the following permissions:
- public_profile: Read your basic public profile information
- instagram_basic: Read your Instagram profile information
- instagram_business_basic: Access your Instagram Business account information
- instagram_business_content_publish: Publish photos, videos, stories and reels to your Instagram Business account
- instagram_manage_comments: Read and respond to comments
- instagram_manage_insights: Access analytics and performance metrics
- pages_show_list: See your connected Facebook Pages
- pages_read_engagement: Read engagement data from your Pages
- business_management: Access Business Portfolio assets
You can revoke these permissions at any time through your Instagram or Facebook settings.
4. How We Use Your Information
- Generate and edit AI images based on your prompts
- Schedule and publish content to your connected social accounts
- Provide analytics and insights on your content performance
- Process payments and manage your subscription
- Improve our AI models and platform features
- Send important updates about your account and our services
5. Data Storage & Security
Your data is stored securely using industry-standard encryption. Images are stored on AWS S3 with appropriate access controls. We retain your data for as long as your account is active or as needed to provide services. You can request data deletion at any time.
6. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Cloud hosting, payment processing, AI model providers
- Social Platforms: When you authorize posting to Instagram/Facebook
- Legal Requirements: When required by law or to protect our rights
7. Your Rights
You have the right to:
- Access and download your personal data
- Correct inaccurate information
- Delete your account and associated data
- Disconnect social media integrations
- Opt out of marketing communications
8. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@velosapps.com
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.